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Existing customers get the fastest response through the in-app support system, where enquiries are linked to the account automatically.
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Raise a support ticket from your dashboard. Tickets are tied to your account, so there is no need to verify your identity again.
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Most questions about opening an account, holding currencies, exchange rates and statements are already answered.
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For anything else — questions before you open an account, press enquiries and partnerships included. We read every message that arrives here.
support@favbank.comPlease do not include account numbers, passwords or one-time codes in an email.
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This form is not active yet. In the meantime, email support@favbank.com — or, if you already have an account, raise a ticket from your dashboard so it arrives linked to you.
Never send account numbers, passwords or one-time codes through this form. FavBank will never ask for them.