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Security

Your account, under your control

Security features you can see and operate yourself, rather than a page of assurances you have to take on faith.

Two-factor authentication

Protect sign-in with a code from your authenticator app. Backup codes are issued when you turn it on, so losing your phone does not mean losing your account.

Active sessions

See every device currently signed in to your account, and sign any of them out remotely — useful the moment you remember the laptop you left logged in.

Login history

A record of sign-in attempts on your account, so unfamiliar activity is something you can see rather than something that happens quietly.

Identity verification

Every account is verified before it can transact. It adds a step at the start, and it is a large part of why the platform stays safe for everyone using it.

Your data, on request

Request a copy of the personal data held about you from your privacy settings, without going through support.

Closing your account

Request account deletion from the same place. A pending request can be cancelled if you change your mind before it is actioned.

How we will never contact you

FavBank will never ask for your password, your two-factor code, or your backup codes — not by email, not by phone, and not through our own support system. Anyone who does is not us. If in doubt, close the message and raise a ticket from inside your dashboard, where we already know who you are.

Review your security settings

Two-factor, sessions and login history all live in your account settings.

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